Privacy Policy
This Privacy Policy explains how Triple Kong, LLC (“Triple Kong,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website at triplekong.com, play our games (including DailyMahJongg.com and our mobile apps), or otherwise interact with us (collectively, the “Services”).
By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Services.
1. Information we collect
Information you provide to us
- Account & profile data — such as a username, email address, or display name when you create an account or contact us.
- Communications — messages you send us through our contact form, by email, or through support channels.
- Transaction data — if you make a purchase, our payment processors or the relevant app store collect and process your payment details. We do not store full payment card numbers.
Information collected automatically
- Usage & gameplay data — how you interact with the Services, such as levels played, features used, and session length.
- Device & technical data — device type, operating system, app version, language, approximate location (derived from IP address), and unique device or advertising identifiers.
- Cookies & similar technologies — on our website we use cookies and similar technologies to keep the site working, remember preferences, and measure usage.
Information from third parties
We may receive information from analytics providers, advertising partners, and the app stores (Apple App Store and Google Play) through which our apps are distributed.
2. How we use information
- Provide, operate, maintain, and improve the Services.
- Create and manage accounts and process transactions.
- Respond to your questions, comments, and support requests.
- Understand how the Services are used and develop new features.
- Personalize content and, where applicable, deliver and measure advertising.
- Protect against fraud, abuse, and security risks, and enforce our Terms of Service.
- Comply with legal obligations.
3. Advertising and analytics
Our games may include advertising and analytics services provided by third parties. These partners may use device identifiers and usage data to measure and serve ads and to provide us with aggregate analytics. You can limit ad tracking through your device settings (for example, “Limit Ad Tracking” on iOS or “Opt out of Ads Personalization” on Android).
4. How we share information
We may share information:
- With service providers who perform services on our behalf (hosting, analytics, advertising, payment processing, and customer support), bound by confidentiality obligations.
- With the app stores and platform providers as needed to distribute and operate our apps.
- For legal reasons — to comply with the law, respond to lawful requests, or protect our rights, users, and the public.
- In a business transfer — in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information for money.
5. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. Residents of California (CCPA/CPRA), the European Economic Area, and the United Kingdom (GDPR) may have additional rights. To exercise any of these rights, contact us at support@triplekong.com. You can also manage cookies through your browser settings and ad tracking through your device settings.
6. Data retention
We retain personal information for as long as necessary to provide the Services and for legitimate business or legal purposes, after which we delete or anonymize it.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s privacy
The Services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
9. International users
We are based in the United States, and your information may be processed in the United States and other countries that may have different data-protection laws than your jurisdiction.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and material changes may be announced through the Services.
11. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at support@triplekong.com.